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Nothing happens without clear communication – and that’s as true in IT as anywhere else.
It increases efficiency and advances the cause of internationalisation in business.


Glossary of summ-it Unternehmensberatung

From A (e.g. AFP) to Z (e.g. ZUGFeRD)

Defining terms in the fields of input management, customer communication management, output management, enterprise content management and business process management.

AFP – Advanced Function Presentation Advanced function presentation (AFP) is a print data stream format used for high-volume printing.

ASF – Application Support Facility Application Support Facility is a software architecture designed by IBM for the creation and management of business correspondence.

BPM – Business Process Management Business process management (BPM) deals with the identification, design, documentation, implementation, direction and improvement of business processes.

Capture Capture is a component within the ECM process. Capturing includes functionalities and components that deal with the creation, preparation and processing of digital and analogue information.

Case Management The goal of case management is to create a well-organised support service which meets the individual needs of each case and fulfils each client’s requirements.

CCM – Customer Communication Management Customer communication management (CCM) is a concept coined by market research companies in the English-speaking world to describe a type of software which allows organisations to communicate efficiently with their customers.

DataMatrix The DataMatrix code is one of the best-known 2D codes. It was developed in the USA in the late 1980s by Acuity Corp.

De-Mail De-Mail is the name of a communication system based on email but technically separate from it, designed for “secure, confidential and trackable” communication online. De-Mail is generally realised and operated by private companies known as De-Mail providers.

DMS – Document Management System The term “document management system” (DMS) describes the database-supported management of digital documents. In other words, this means managing digitised documents – those which were originally paper-based – within an electronic system. In a broader sense, it can also describe the document management industry.

Document Formatting Document formatting describes the process of downstream preparation, or formatting, of documents during their creation in order to adapt them for the appropriate output channel.

EIM – Enterprise Information Management Enterprise Information Management (EIM) describes “bringing together structured data, unstructured documents, and their associated commercial applications”.

ECM – Enterprise Content Management Enterprise content management (ECM) comprises the methods, technologies and tools used to capture, manage, store, preserve and supply content and documents in order to support organisational processes within businesses. ECM brings together structured, weakly structured and unstructured information.

E-Postbrief Deutsche Post’s E-Postbrief, sometimes shortened to E-Brief, is a hybrid postal service with an affiliated website for exchanging electronic messages over the internet. The goal of E-Postbrief is to offer greater authenticity, better data protection, and greater integrity than email, which is usually unencrypted and sometimes compared to a digital postcard.

Colour printing In printing technology, colour printing describes a either printing process which uses multiple printing colours or individual printouts produced using a colour-printing process.

Colour management The goal of colour management is to ensure that a document captured using any input device can be reproduced as closely as possible on any output device. A high degree of similarity between the input and output images is known as colour fidelity. Colour management systems (CMS) are used in order to achieve […]

ICC Profile An ICC profile (synonym: colour profile) is a standardised data set which describes the colour space of a colour input or colour reproduction device such as a monitor, printer or scanner.

IncaMail Swiss Post’s user-friendly service for securely and verifiably sending confidential emails.

Information Management Informationmanagement describes the intersection between management tasks and any operational function defined as an information function.

Input Management The field of input management includes defining the approach to digitally capturing business-relevant data (“content”), selecting dedicated hardware and software, and integrating it into downstream business applications.

IPDS – Intelligent Printer Data Stream Intelligent Printer Data Stream (IPDS) is both a communication protocol and an object-oriented data stream between computer systems and printers.

Classification Classification, also known as typification or systematology, is a systematic collection of abstract classes (otherwise called concepts, types or categories) used for demarcation and organisational purposes.

Knowledge Management Knowledge management is an umbrella term for all strategic and operational activities and management tasks aiming to optimise the way knowledge is used.

Metadata Metadata, or metainformation, is data which contains information about the characteristics of other data, but not the data itself.

OCR – Optical Character Recognition Text recognition, or optical character recognition (OCR), is a concept used in information technology to describe automatic recognition of text within images.

Output Management Output management is the creation, generation, management and distribution of digital or physical documents to all intended recipients inside or outside of a business.

OMR Code – Optical Mark Recognition Optical mark recognition (OMR) is a technique allowing computer-assisted identification of marks on paper, similarly to text recognition (optical character recognition or OCR).

PCL – Printer Command Language Printer command language (P C L) is a command language used to control printers. It was developed by Hewlett-Packard in order to make it possible to control all printer types using a shared standard language.

PDF – Portable Document Format The Portable Document Format (PDF) is a platform-independent document file format developed by Adobe Systems and published in 1993.

PDFA (PDF/A) – Portable Document Format / Archive PDFA is a format designed for the long-term archiving of digital documents defined by the International Organisation for Standardisation (ISO) as a subset of the Portable Document Format (PDF).

PDF/X PDF/X comprises a number of standards published by the International Organisation for Standardisation.

PostScript (PS) PostScript is a page description language used as a vector graphics format for documents and printers.

QR Code A QR Code (Quick Response) code is a method of writing data in a way that can be found and read particularly quickly by machines.

Transpromo Transpromotion, or transpromo for short, is the practice of using documents such as invoices or bank account statements (so-called “transaction documents”) as an opportunity for additional sales and marketing to customers.

White Paper Production Completely blank (“white”) pages are turned into correspondence of all sorts, customised to each individual recipient.

Workflow Management A workflowmanagement system (WMS) is a software solution for managing workflows and executing pre-configured workflows.

XML – Extensible Markup Language The Extensible Markup Language (XML) is a markup language used to display hierarchically structured data in the form of text files. Among other things, the Extensible Markup Language is used for platform- and implementation-independent exchange of data between computer systems, and in particular over the internet.

XSL-FO – Extensible Stylesheet Language XSL-FO (Extensible Stylesheet Language – Formatting Objects) is an XML application which describes how text, images, lines and other graphical elements are arranged on a page.

ZUGFeRD – FeRD: Forum for Electronic Billing in Germany The Forum for Electronic Billing in Germany (Forum elektronische Rechnung Deutschland, FeRD) is developing a process and data model for digital invoicing: Active support for the acceptance of digital invoices as a document and a data structure Building a national consensus around digital invoicing, particularly for […]

Glossary explanation

A glossary is a list of words with enclosed explanations or translations. The Latin word glossarium refers to the object as a “book”, which explains (old) or foreign words.

Glossaries were created in Antiquity and Middle Ages by glossographers as collections of explanatory words (archaisms, dialect words, foreign words, see gloss) for the grammar study and as an aid for the explanation of texts (especially Homer’s and the Bible). Since the late Middle Ages, bilingual, Greek-Latin and Latin-Greek glossaries have been used to mediate the foreign language, and in the Latin Middle Ages they became the starting point for the creation of Latin-vernacular glossaries (Abrogans, Affatim Glossary).

As a lexicographical genre, the one-bilingual and bilingual glossaries form a precursor to the complete collection of a vocabulary, from which, as early as the eighteenth century, the basic encyclopaedia of the Vulgar and Mittellinein of Charles Du Cange as a glossarium ad scriptores mediae et infimae Latinitatis (1st edition, Paris, 1678). The glossaries of antiquity and late antiquity have often already dealt with the method of etymology which attempts to derive a word or its constituent parts from similar sounding words in order to discover not only the origin of the word, but also the essential characteristics of the thing. In addition to primary linguistic, they often also provided a high proportion of factual explanations that made them a precursor to the encyclopedias. Thus, the encyclopedia of the Middle Ages, the etymologiae of Isidore of Seville, is compiled, among other things, from late-classical glossaries.

A glossary is a list of words with linguistic explanations that reveal the vocabulary of a edited text and is usually printed in the appendix to this text. A technical or technical glossary lists the terminology of a technical language or technical subject with conceptual and factual definitions which are intended to ensure the correct use of these technical terms and their clear understanding.