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CCM Customer Communication Management

CCM – Customer Communication Management

Customer communication management (CCM) is a concept coined by market research companies in the English-speaking world to describe a type of software which allows organisations to communicate efficiently with their customers.
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XSL-FO Extensible Stylesheet Language

XSL-FO – Extensible Stylesheet Language

XSL-FO (Extensible Stylesheet Language – Formatting Objects) is an XML application which describes how text, images, lines and other graphical elements are arranged on a page.
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